Official Documents

Privacy Policy pk88
Member Data Protection & Privacy

At pk88, your privacy is more than an obligation — it is our commitment. Find out exactly how we collect, use and protect your personal information every time you use our platform.

Updated: 1 January 2026
Bahasa Melayu
PDPA Compliance
Effective immediately
256
-bit SSL Encryption
24/7
Security Monitoring
0
Sale of Data to Third Parties
100%
Data Encrypted

Why Your Privacy Is Safe with pk88

We invest in the latest security infrastructure to ensure your data remains private, secure and used only for purposes you have agreed to.

Military-Grade Encryption

All data transmitted between your device and pk88's servers is protected by 256-bit SSL encryption — the same standard used by banking institutions and government agencies worldwide. No information can be intercepted in transit.

No Sale of Personal Data

Pk88 has never and will never sell, rent or trade member personal information to any third party for commercial purposes. Your data belongs to you — it is not a business asset to be traded.

Malaysia PDPA Compliance

The pk88 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your right to access, correct, and request deletion of your data at any time.

Secure and Isolated Servers

Member personal data is stored in data centres protected by strict physical and digital access controls. Every file is individually encrypted and regularly backed up to ensure data integrity at all times.

Strict Access Controls

Only authorised pk88 staff who require access to perform specific duties may view sensitive member information. All access is logged and automatically monitored by our internal audit system.

Immediate Breach Notification

In the event of any security incident involving your data, pk88 is committed to notifying you within 72 hours. We prioritise full transparency in every situation that affects our members' privacy.

This Privacy Policy explains how pk88 collects, uses, stores, and protects your personal information. By using the pk88 platform, you agree to the practices described in this policy. Please read it carefully before registering an account.

1. Information We Collect

Pk88 collects your personal information through several channels when you interact with our platform. We only collect information that is genuinely necessary for the stated purposes and do not collect data beyond what our operational needs require.

1.1 Information You Provide Directly

During the registration process and while using the platform, you may provide us with the following information:

  • Identity information — full name, date of birth, MyKad or passport number
  • Contact information — email address, mobile phone number, residential address
  • Financial information — bank account details, payment methods used
  • Verification documents — copies of official identity documents for the KYC process
  • Communications — any enquiries or complaints submitted to our support team

1.2 Information Collected Automatically

When you access the pk88 platform, our systems automatically record certain technical information for security and service improvement purposes:

Data Type Example Purpose
Device data Device type, operating system, phone model Platform Optimisation
Network data IP address, ISP name, general geographic location Security Verification
Usage data Pages visited, session duration, clicks UX Improvements
Transaction Data Deposit, withdrawal, and betting history Financial & Compliance Records
Cookie data Session cookies, preference cookies, analytics cookies Platform functionality and analytics

1.3 Information from Third Parties

In certain circumstances, we may receive your personal information from trusted third parties, including identity verification service providers, payment gateway providers that transmit transaction information, and affiliate marketing platforms if you registered via a referral link.

All information received from third parties is subject to the same privacy policy and protected with a level of security equivalent to information you provide directly to us.

2. How We Use Your Data

Pk88 uses the information collected to provide, maintain and improve our services. Every use of data is based on a valid legal basis and is aimed at delivering the best experience to you as our member.

2.1 Account Management and Services

Your personal information is used to create and manage your pk88 account, process deposits and withdrawals securely, carry out the required identity verification (KYC) process, and grant access to all games and services offered on our platform.

2.2 Security and Fraud Prevention

We use your data to identify and prevent fraudulent activity, money laundering and any misuse of the platform. This includes monitoring suspicious transaction patterns, verifying login locations and protecting accounts from unauthorised access.

2.3 Legal Compliance

As a responsibly operated platform, pk88 is required to comply with various legal and regulatory obligations, including financial reporting requirements, responding to official requests from competent authorities, and maintaining transaction records for legally prescribed periods.

2.4 Communication and Customer Support

We use your email address and phone number to send important account notifications, contact you regarding customer support enquiries, send information about promotions and offers (with your consent), and notify you of changes to our terms and policies.

Pk88 will not use your data for purposes not stated in this Privacy Policy without first obtaining your additional consent. You may withdraw consent for marketing communications at any time.

3. Information Sharing with Third Parties

Pk88 takes a highly cautious approach to member data sharing. We does not sell, rent, or trade your personal data for any commercial purpose. Information sharing only occurs in the following limited situations:

3.1 Trusted Service Providers

We share necessary information with service providers that help us operate the platform, including payment gateway providers to process your financial transactions, identity verification service providers for the KYC process, cloud computing companies that store data securely, and analytics service providers that help us understand platform usage. All these providers are bound by strict confidentiality agreements and may only use your data for the specific purposes defined.

3.2 Legal Requirements

Pk88 may disclose your personal information when required by law, including to comply with court orders, warrants or legitimate requests from government authorities. In such situations, we will notify you of the disclosure unless prohibited by law from doing so.

3.3 Business Transfers

Should pk88 be involved in a merger, acquisition, or asset sale, members' personal data may be transferred as part of that transaction. We will notify you in advance and ensure that the receiving party is bound by an equivalent privacy policy.

We maintain Data Processing Agreements with all third-party service providers to ensure your data is handled in accordance with the data protection standards set out under Malaysia's PDPA.

4. Cookies and Tracking Technologies

Pk88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

4.1 Types of Cookies We Use

  • Strictly Necessary Cookies: These cookies are essential for core platform functions such as login sessions, security and basic preferences. They cannot be disabled without affecting platform functionality.
  • Performance Cookies: These cookies collect information about how visitors use our platform, helping us identify areas for improvement and optimise overall performance.
  • Functional Cookies: These cookies remember your preferences and settings such as language, region and display preferences to deliver a more personalised experience.
  • Analytics Cookies: We use analytics tools to understand user behaviour in an aggregated and anonymised manner in order to improve platform content and design.

4.2 Managing Cookies

You can manage and delete cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of the pk88 platform, particularly cookies required for login sessions and account security.

5. Data Storage and Security

Pk88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.

5.1 Technical Security Measures

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols
  • Encryption of data at rest using the AES-256 algorithm
  • Two-factor authentication (2FA) for member account and internal system access
  • 24/7 security threat monitoring by a dedicated cybersecurity team
  • Regular penetration testing by independent security firms
  • Automated data backup system with regular recovery testing

5.2 Data Retention Period

We retain your personal data for as long as your account is active or as long as necessary to provide our services. Following account closure, we retain certain data for the period required by law:

  • Financial transaction records: minimum 7 years (Malaysia legal requirement)
  • KYC and identity documents: minimum 5 years after account closure
  • Customer support communication logs: 2 years
  • Access and security log data: 1 year

While we take all reasonable measures to protect your data, no security system is entirely foolproof. We encourage you to take your own protective steps as well, such as using a strong password and not sharing your login credentials.

6. Your Rights Regarding Personal Data

As a data subject, you hold certain rights under Malaysia's PDPA and pk88's privacy policy. We fully respect these rights and provide straightforward mechanisms for you to exercise them.

1
Right of Access

You have the right to obtain a copy of the personal data we hold about you. Requests can be submitted through our support team and will be processed within 14 business days.

2
Right to Rectification

If the personal data we hold about you is inaccurate or outdated, you have the right to request a correction. Certain information can be updated directly through your account settings.

3
Right to Erasure

You may request the deletion of your personal data in certain circumstances, subject to our legal obligations to retain financial and transaction records for the prescribed period.

4
Right to Restriction of Processing

In certain circumstances, you have the right to request that we restrict the processing of your personal data while a dispute or complaint is being resolved.

5
Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another service provider of your choice.

6
Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. We will immediately cease using your data for that purpose.

7. International Data Transfers

As part of our global operations, your personal data may be transferred to and processed in countries outside Malaysia. pk88 takes appropriate precautions to ensure such transfers are carried out securely and in compliance with applicable legal requirements.

When transferring data outside Malaysia, we ensure that the receiving country has an adequate level of data protection, or we implement appropriate safeguards such as standard contractual clauses or binding data processing agreements. This ensures your privacy rights remain protected regardless of where your data is physically processed.

All international data transfers carried out by pk88 are in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and the guidelines issued by the Personal Data Protection Commissioner.

8. Children's Privacy

The pk88 platform is strictly for individuals aged 18 years and above. We do not intentionally collect or store any personal information from individuals under the age of 18.

Should we discover that we have collected personal information from someone under 18 years of age without appropriate parental or guardian consent verification, we will take immediate steps to delete that information from our records and close the relevant account.

Parents or legal guardians who become aware that their child has provided personal information to pk88 without their knowledge are requested to contact our support team immediately so that the necessary action can be taken.

9. Links to Third-Party Websites

The pk88 platform may contain links or references to third-party websites or services. This Privacy Policy applies solely to the pk88 platform and does not cover the privacy practices of any other websites or services.

Pk88 is not responsible for the content, privacy policies or practices of any third-party websites that may be linked from our platform. We encourage you to read the privacy policy of every website you visit, especially before providing any personal information to them.

Whenever you leave the pk88 platform and access a third-party website, you are solely responsible for any information you share there. pk88 has no control over how third parties handle your personal data.

10. Amendments to This Privacy Policy

Pk88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or improvements in the way we handle member personal information.

10.1 How We Notify You

When we make significant changes to this Privacy Policy, we will take the following steps to ensure you are informed:

  • Sending email notifications to the address registered in your account at least 7 days before the changes take effect
  • Displaying a clear notice on the pk88 platform home page for a reasonable period
  • Updating the "Last Updated" date at the top of this Privacy Policy
  • Maintaining an archive of previous versions of the Privacy Policy for your reference

10.2 Effect of Amendments

Continued use of the pk88 platform after any Privacy Policy amendment takes effect constitutes your acceptance of the updated terms. If you disagree with the changes made, you have the right to close your account and request deletion of your personal data, subject to our legal retention obligations.

For minor changes such as spelling corrections, contact information updates, or clarifications that do not affect your rights, we may not send a separate notification. We therefore encourage you to review this page from time to time.

11. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how pk88 handles your personal data, our privacy team is available to assist you at all times.

11.1 Communication Channels

You can reach the pk88 Privacy and Data Protection team through the following channels:

  • Privacy Email: [email protected]
  • Live Chat: Available 24/7 via the pk88 platform
  • Help Centre: FAQ and Support section in the pk88 app

11.2 Response Time

We are committed to responding to all privacy-related enquiries within 3 business days. For data rights requests (access, correction, deletion), we will process them within 14 business days from the date the request is received. Should we require additional time due to the complexity of the request, we will notify you in advance.

11.3 Complaints to Authorities

If you are not satisfied with how we handle your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant regulatory authority in your country.

To expedite the processing of your request, please include your pk88 account number, the type of request being submitted, and sufficient details for us to identify you accurately. We may require identity verification before processing certain requests.

Your Data is Safe.
Your Gaming Experience, Secured.

Pk88 protects your privacy to the highest security standards. Register today and enjoy a safe, fair and enjoyable online gaming experience alongside hundreds of thousands of Malaysian members.

256-bit Data Encryption
No Data Sales
PDPA Compliance
24/7 Privacy Support
Bahasa Melayu